Frequently Asked Questions (FAQs)

1. How long does shipping take?

Orders are typically processed within processed within 2–5 business days (excluding weekends and holidays).

Standard Shipping

Estimated delivery: 3–5 business days after your order has been shipped.

Express Shipping

Estimated delivery: 1–2 business days after your order has been shipped.

Orders are shipped on Sundays. Once your order has been shipped, you will receive a confirmation email with tracking information.

If you have any questions regarding your order, please contact us at helloukiyoswim@gmail.com

2. Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping rates and delivery times are calculated at checkout based on your destination.

3. How can I track my order?

Once your order has been shipped, you'll receive a confirmation email with? a tracking number so you can monitor your package's progress.

4. Refunds & Returns?

Due to the nature of our products, all swimwear is final sale. We do not accept returns or exchanges. Please review your order carefully before completing your purchase.

If you receive an incorrect or damaged item, please contact us within 7 days of delivery at helloukiyoswim@gmail.com with your order number and photos of the item. We will gladly review your request and work to resolve the issue.

5. What payment methods do you accept?

We accept major credit and debit cards, PayPal, and other secure payment methods available at checkout.

6. Is my payment information secure?

Yes. We use secure encryption technology to protect your personal and payment information during checkout.

7. What if I receive a damaged or incorrect item?

Please contact us within 48 hours of receiving your order and include your order number and clear photos of the item.

8. How can I contact customer support?

You can reach us through our by email helloukiyoswim@gmail.com . We are happy to assist with any questions or concerns.

9. How do I care for my products?

Care instructions vary by product. Please check the product page or garment label for specific care recommendations to help maintain quality and longevity.